Please give 48 working hours notice.
Once your doctor has authorised it, you may obtain repeat prescriptions of your regular medications without seeing your doctor each time. Please request online (e.g. via the NHS app) or by placing your repeat request form in the postbox or the box provided at the surgery. Please ensure you have ticked your requirements.
If you are unable to request online or attend the surgery then please send your request by post, enclosing a stamped addressed envelope. This may take longer so allow more time. If you are housebound you may be able organise with the Chemist to have your drugs delivered.
Unfortunately requests for prescriptions cannot be taken over the telephone due the risk of errors occurring. If you receive regular repeat prescriptions you will receive an invitation annually, usually in the month before your birthday, to ensure that all the required monitoring can take place. If you ignore these invitations it may lead to delays in obtaining your prescriptions.
We process tens of thousands of prescriptions per year. We rely on a system to ensure efficient processing. Requests on hand written paper or for non-agreed medications may cause delay. If you have a regular prescription (e.g. an inhaler from a regular Chemist, in an emergency the Chemist may supply this if the Surgery is closed).