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Practice Management

Mrs Judith Young (f)Mrs Judith Young (f)
Practice Manager MAMS 37 hours per week Acts in a strategic role, managing all business and financial matters within the Practice as well as the management and overview of all patient services, IT, clinical governance and the new GMS contract. Liaises with the CCG and provides a point of contact for outside agencies. Runs the Practice on a daily basis in liaison with Deputy Practice Manager.
Mrs Sarah Faulkner (f)
Deputy Practice Manager 37 hours per week Is responsible for running the Surgery in conjunction with Practice Manager and acts as liaison between doctors and staff. As Personnel Officer, is responsible for recruiting new staff and ensuring that all Health & Safety Regulations are adhered to. Also responsible for all aspects of premises and patient comments, complaints and suggestions.
Mrs Andrea Robertson (f)

Practice Support Manager

Mrs Angela Deacon (f)

Practice Support Manager

Administration

10 Receptionists 2 Secretaries 1 Personal Assistant to the Practice and Deputy Practice Manager 3 Administration All our staff are here to HELP YOU and are pleased to do so. Supervised by the Deputy Practice Manager, the Receptionists are your link with the rest of the Practice. They may need to ask you medical details in order to work effectively and at all times are working under the instructions of the doctors. All information given to them is treated in confidence and they are bound by the same Codes of Conduct as the doctors and Nurses. The more information you are able to give to the staff, the better they will be able to assist you. However, they have to cope with an extremely busy and demanding schedule. Please bear this in mind when using the service. Receptionists are not medically trained and should not be asked to give medical advice.
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