Please give 48 working hours notice.
If your doctor agrees, you may obtain repeat prescriptions without seeing your doctor by requesting online or placing your repeat request form in the postbox or the box provided in the lobby. Please ensure you have ticked your requirements.
If you are unable to request online or attend the surgery then please send your request by post, enclosing a stamped addressed envelope. This may take longer so allow more time. If you are housebound you may be able organise with the Chemist to have your drugs delivered.
Unfortunately requests for prescriptions cannot be taken over the telephone due the risk of errors occurring and, in addition, as this may block the telephone for urgent calls. If you receive regular repeat prescriptions your doctor will ask you to make an appointment from time to time to monitor your medication.
We recycle thousands of prescriptions per year. We rely on a system to ensure efficient processing. Requests on hand written paper or for non-agreed medications may cause delay. If you have a regular prescription (e.g. an inhaler from a regular Chemist, in an emergency the Chemist may supply this if the Surgery is closed).
We use Electronic Prescribing which means that prescriptions will be sent electronically rather than printing paper prescriptions. Let the reception team know your chosen pharmacy and we will update your records. When you order your repeat medication you will no longer need to collect a paper prescription from the medical centre as it will go direct to the pharmacy. Click here to find out more.