HOW DO I SEE MY DOCTOR?
Monday - Friday
Please make an appointment either in person at the reception desk or by telephoning your usual site between 08:00 and 18:30. You may also use the internet to book, cancel or amend appointments for the doctors at https://SystmOnline.tpp-uk.com/Login?PracticeId=J81033
You will need to register for this service by visitng the Practice for your log-in details, which will be generated automatically by the computer system.
The Surgery times and doctor availability are varied during the week between 08:30 - 11:30 and 15:00 - 17:30 and offer 10 minute booked appointments.
Many of the appointments are reserved to be booked on the day as a recent survey noted that 75% of patients ringing to book an appointment wished to be seen on that day. To this end around 50% of our appointments are released at 8.00am every day.
To compliment this and recognising the need for emergency appointments, one doctor runs an Emergency Surgery at Talbot Medical Centre simultaneously to deal with emergencies and non-routine matters. Allocations for this service are first come, first served and the time allocated is correspondingly less. Please do not ask the doctor to deal with multiple or complicated long standing problems in the Emergency Surgery.
Bournemouth University for University students only:
Talbot House, Fern Barrow, Poole, Dorset, BH12 5BF
Telephone: (01202) 965378
Surgeries are run during term-time from 09:00 - 17:00 Monday to Friday
HOW DO I SEE THE NURSE?
Monday - Friday
Please make an appointment either in person at the reception desk or by telephoning your usual site between 0800 and 18:30. The Practice Nurses run treatment room Surgeries based on 10-minute appointments but you may require a double appointment for some procedures. Please let the Receptionist know the reason for your appointment when booking. They also run special clinics, such as diabetes, freezing etc and you may be asked to attend one of these.
WHAT IF I NEED THE DOCTOR URGENTLY?
Telephone 01202 636400 during Surgery hours and you will be dealt with by the doctors Receptionist or by the on-call doctor himself. Outside of these times, you will be asked to ring the Out of Hours Service, which is now run by NHS 111.
WHAT IF I JUST NEED HEALTH ADVICE AND REASSURANCE?
You can contact NHS 111 for 24-hour confidential telephone advice. Their highly trained advisor will ask you a series of questions and provide the medical advice you need or put you in contact with the service who can help you best. Alternatively contact the NHS website www.nhs.uk for advice and guidance.